Insights and analysis

Writing on hotel technology architecture, system integration, and the commercial impact of how hotels are built.

• AI Is Making Hotel Decisions Faster. Not Better. — A practical analysis of ai is making hotel decisions faster. not better. and what hotel operators should do about it.
• The Hidden Cost of Manual Workarounds in Hotel Operations — A practical analysis of the hidden cost of manual workarounds in hotel operations and what hotel operators should do about it.
• Why Most Hotels Are Losing Revenue to Their Own Technology Stack — A practical analysis of why most hotels are losing revenue to their own technology stack and what hotel operators should do about it.
• What a Connected Hotel Technology Stack Actually Looks Like. — A practical analysis of what a connected hotel technology stack actually looks like and what hotel operators should do about it.
• Why Hotel Reporting Breaks Before Teams Notice. — A practical analysis of why hotel reporting breaks before teams notice and what hotel operators should do about it.
• Cloud Does Not Mean 'Connected' in Hotel Tech. — A practical analysis of cloud does not mean connected in hotel tech and what hotel operators should do about it.