NewBook · PMS Power Index

Composite score: 47.7 / 100 (published snapshot v2026.1, 2026-07-06)

NewBook scores 47.7 out of 100 on the PMS Power Index. Evidence-backed diagnostic across ten API capabilities. Vendor-neutral. Open to dispute.

Scores by capability

Marketplace coverage

Score: 6 of 9 (Adequate). Weight 10%.

First scorer rationale: 7 verified categories confirmed via live integrations page: POS (Bepoz, Clover, Idealpos, H&L), accounting (Xero, Sage Intacct), payments, access control, guest WiFi, marketing automation, revenue management. Channel manager excluded as native, not third-party.

  • 7 verified categories confirmed via live integrations page: POS (Bepoz, Clover, Idealpos, H&L), accounting (Xero, Sage Intacct), payments, access control, guest WiFi, marketing automation, revenue management. Channel manager excluded as native, not third-party. https://www.newbook.cloud/integrations/

What you can control via the API

Score: 6 of 9 (Adequate). Weight 14%.

First scorer rationale: Folio posting confirmed via create_charge action, returns charge_id; GL accounts, payment types, transaction fees full CRUD confirmed in v2 (transaction_fees_create). Room-move and housekeeping write endpoints not evidenced, keeping it off anchor_9.

Real-time updates and webhooks

Score: 3 of 9 (Limited). Weight 13%.

First scorer rationale: Push notification on booking create/update confirmed via rest.php docs, but endpoint is configured by Newbook Support (not self-service), one endpoint per API user per instance, no payload signing or retry/replay evidenced.

  • Push notification on booking create/update confirmed via rest.php docs. Endpoint is configured by Newbook Support (not self-service), one endpoint per API user per instance, no payload signing or retry/replay evidenced. https://developers.newbook.cloud/rest.php

Readiness for AI agents

Score: 6 of 9 (Adequate). Weight 12%.

First scorer rationale: Downloadable OpenAPI specification confirmed across v1 and v2 Redocly portals, plus documented webhooks — same evidence shape as Mews, Apaleo, Cloudbeds, OracleCloud. No agent-specific surface, but spec-plus-webhooks meets anchor_6.

  • Downloadable OpenAPI specification confirmed across v1 and v2 Redocly portals, plus documented webhooks. Same evidence shape as Mews, Apaleo, Cloudbeds, Oracle OPERA Cloud. No agent-specific surface, but spec-plus-webhooks meets anchor_6. https://developers.newbook.cloud/rest/v1/

Data model and multi-property design

Score: 3 of 9 (Limited). Weight 10%.

First scorer rationale: Centralised guest profile and multi-property Enterprise product confirmed. No reporting API found across v1 or v2 documentation; absent evidence scores per Zero Fake Authority.

  • Centralised guest profile and multi-property Enterprise product confirmed. No reporting endpoint found across v1 or v2 API documentation; absence confirmed by full review of both documented endpoint sets. Score reflects confirmed centralised guest profile and multi-property Enterprise support without a reporting API. https://developers.newbook.cloud/rest/v1/

Developer tooling and sandbox

Score: 3 of 9 (Limited). Weight 10%.

First scorer rationale: Redocly portal, OpenAPI spec, active changelog (rest.php) confirmed. Sandbox access gated by Support, no SDK found — same pattern as Stayntouch, OPERA5, RMS, HotelKey, Clock, Hotelogix, eZee.

  • Redocly portal, OpenAPI spec, and active changelog (rest.php) confirmed. Sandbox access gated by Support, no SDK found. Same pattern as Stayntouch, OPERA5, RMS, HotelKey, Clock, Hotelogix, eZee. https://developers.newbook.cloud/rest.php

Uptime and operational discipline

Score: 3 of 9 (Limited). Weight 9%.

First scorer rationale: status.newbook.cloud confirmed live, tracks components and incidents. No published SLA percentage.

Security, authentication, and compliance

Score: 3 of 9 (Limited). Weight 8%.

First scorer rationale: HTTP Basic auth (Support-issued) plus API key confirmed in v1; v2 adds a JWT exchange, OTA uses WSSE. Not a full OAuth2 client-credentials flow, but the JWT layer places it with the majority cohort rather than eZee's zero.

  • HTTP Basic auth (Support-issued) plus API key confirmed in v1; v2 adds a JWT exchange, OTA uses WSSE. Not a full OAuth2 client-credentials flow, but the JWT layer places it with the majority cohort rather than eZee zero. https://developers.newbook.cloud/rest/v2/

Partner programme and references

Score: 3 of 9 (Limited). Weight 7%.

First scorer rationale: Integration partners confirmed via integrations page (owned by Storable), but no self-serve partner programme, published tiers, forum, or certified-partner directory found.

  • Integration partners confirmed via integrations page (owned by Storable). No self-serve partner programme, published tiers, forum, or certified-partner directory found. https://www.newbook.cloud/integrations/

Documentation and changelog discipline

Score: 6 of 9 (Adequate). Weight 7%.

First scorer rationale: Comprehensive, versioned (v1/v2), Redocly portal, downloadable OpenAPI, actively maintained changelog confirmed via rest.php with 2026 entries.

Scores are published only where documented evidence exists. Corrections and disputes are recorded in the public changelog. The scoring rubric is published in full in the methodology.

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Rank 9 of 17 scored vendors on the PMS Power Index ladder.