CRM and guest data

17 crm and guest data providers for hotels, listed on the vendor-neutral HotelLogic marketplace.

  • Airship — Guest marketing and CRM platform for hospitality operators, providing email, SMS and guest data tools. Part of the Zonal group.
  • Ascent360 — Customer data platform helping hotels and resorts drive direct revenue through unified data, segmentation and automation.
  • Bookboost — Guest communications and CRM hub unifying messaging channels and guest profiles.
  • Brandnamic — Hospitality marketing and CRM suite from South Tyrol, combining brand, web, CRM and direct booking.
  • Cendyn eInsight CRM — Hospitality CRM and guest data platform from Cendyn.
  • dailypoint — CRM and central data management platform for hotel groups.
  • For-Sight CRM — Hospitality-focused CRM built for guest data unification across PMS and booking sources.
  • Guestfolio — Guest relationship and CRM platform with PMS integration for independent hotels, now part of Cendyn.
  • Hapi Guest — Cloud guest data platform unifying PMS, CRM and POS profiles.
  • Intelligent Guest Profile — Agilysys AI-embedded profile enrichment across the guest lifecycle.
  • Journey Loyalty — Loyalty and direct-booking CRM for independent hotels and small groups.
  • Reguest — Italian guest data and marketing platform unifying enquiry, booking and stay data.
  • Revinate — Guest data platform combining CRM, marketing automation and reputation in one stack.
  • Revinate Ivy — Agentic guest-messaging assistant inside Revinate.
  • Salesforce Hospitality Cloud — Enterprise CRM tailored for hotel groups via Salesforce Industries.
  • Smart Host — Guest data and CRM platform from DACH region, focused on data unification and targeted marketing.
  • Thynk — Sales and event CRM for hospitality.