Medallia Concierge

Category: Guest communications

Guest messaging and concierge platform (formerly Zingle), part of the Medallia experience management suite. Two-way SMS, WhatsApp, and in-app messaging for hotels.

Capabilities

• guest-messaging
• sms
• enterprise-messaging

Compatible ecosystems

• agilysys
• synxis

Vendor website

Listing on the HotelLogic marketplace. HotelLogic is vendor neutral: ranking and inclusion are never sold.